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Nationwide delivery
Free professional installation
Proudly made in the UK

FAQ

Frequently Asked Questions

Everything you need to know about handcrafted dog kennels, aviaries, rabbit housing, and garden buildings made in the UK

Garden & Animal Structures

Handcrafted in the UK • Family-Run Business

Nationwide Delivery • Free Professional Installation

Best UK Wooden Animal Housing Manufacturer (Award Winner 2x)

Getting Started

Where are you located?

We’re a family-run business based in Newcastle-under-Lyme, Staffordshire. While our workshop is in Staffordshire, we offer nationwide delivery and free professional installation across the UK. Contact us to discuss your requirements and arrange delivery to your location.

Do you deliver nationwide?

Yes, we provide nationwide delivery across the UK. We offer free professional installation included with your purchase, ensuring your dog kennel, aviary, or garden building is expertly assembled. Our team will coordinate delivery and installation at a time convenient for you.

How do I place an order?

You can order through our online shop at gardenandanimalstructures.com, or contact us directly to discuss your requirements. For bespoke projects or if you need guidance on choosing the right product, our friendly team is happy to help. We accept various payment methods including finance options.

How long does delivery take?

Please contact us for our current lead time as this varies depending on order volume and the time of year. We handcraft each product to order in our Staffordshire workshop, ensuring quality rather than rushing production. We’ll provide an estimated delivery date when you place your order and keep you updated throughout the process.

Products & Services

What products do you offer?

We offer handcrafted dog kennels and runs (single, double, triple, and kennel blocks), dog cabins, aviaries and bird housing for falconry and pet birds, small animal housing including rabbit houses and catteries, and garden buildings including sheds, log stores, and playhouses. All products are made in the UK using quality materials.

Are all your products made in the UK?

Yes, all our products are proudly made in Britain. We’re a family-run business based in Staffordshire; our qualified joiner has over 20 years of experience and handcrafts each product in our workshop. We use tanalised tongue and groove cladding and all materials are sourced from UK suppliers.

Do you offer bespoke designs?

Yes, we offer a fully bespoke service in addition to our standard products. We can produce quality bespoke designs tailored to your specific requirements. Whether you need custom dimensions, specific features, or unique configurations, we can create animal housing or garden buildings to your exact specifications. Contact us to discuss your bespoke project.

Can you customise the size or design?

Yes, in addition to our standard range, we offer fully bespoke design services. We can create custom sizes, configurations, and features to meet your specific needs. Whether you need specific dimensions to fit a space, additional features like extra windows or doors, or a completely unique design, we can accommodate your requirements. Contact us to discuss your bespoke project.

Dog Kennels

What types of dog kennels do you offer?

We offer single dog kennels and runs, double dog kennels, triple dog kennels, dog kennels with sheds, multi-bay kennel blocks, and dog cabins with sleeping boxes. All include heavy duty galvanised run panels as standard. Our kennels are suitable for working dogs, pet dogs, breeding kennels, and boarding facilities. Made in the UK with nationwide delivery.

What size dog kennel do I need?

The size depends on your dog’s breed, size, and how much time they’ll spend in the kennel. We offer various sizes from single kennels to multi-bay blocks. Our team can advise on the most appropriate size for your requirements. For working dogs or multiple dogs, we recommend larger runs or kennel blocks. Contact us for personalised guidance.

What are your dog run panels made from?

Our dog kennel runs come with heavy duty galvanised dog run panels as standard, featuring 5cm gap bars. These galvanised panels are durable, secure, and the preferred choice for many customers. Alternative panels are available including 8cm bars, mesh, and 3/4 mix solid panels. Contact us to discuss panel options for your specific needs.

Can I choose different run panel options?

Yes, while 5cm gap bar galvanised panels are standard, we offer alternative options including 8cm bar spacing, mesh panels, and 3/4 mix solid panels. Different panel types suit different breeds and purposes. For example, smaller dogs or puppies may need mesh or closer bar spacing. Please call us to discuss which option best suits your requirements.

Are your structures suitable for breeding kennels?

Yes, our kennel blocks and multi-bay kennels are ideal for breeding kennels and professional dog training operations. We can create kennel blocks with multiple bays, storage areas, and specific features required to meet council regulations. Our heavy duty construction and quality materials ensure they withstand intensive daily use. Contact us to discuss specific requirements.

Aviaries & Bird Housing

Do you build aviaries?

Yes, we provide a range of aviaries for bird enthusiasts and experienced falconers. Our bird housing includes security entrances, free-loft areas, and internal housing options. We understand the specific needs of different bird species and can create aviaries suitable for parrots, finches, birds of prey, and game birds. Made in the UK with professional installation included.

Are your aviaries suitable for birds of prey?

Yes, our aviaries can be designed to suit birds of prey. We’ve built a wide range of aviary styles and understand the importance of features such as secure construction, sheltered weathering areas, and practical internal spaces for raptors. While we specialise in building high-quality enclosures, we’re always happy to work with you to incorporate any falconry-specific requirements. Please get in touch to discuss your setup in more detail.

Are your structures suitable for game birds?

Yes, our structures can be designed to suit game birds such as pheasants and partridges. We understand the importance of practical features like appropriate space, good ventilation, and easy access for feeding and maintenance. While our focus is on building durable, high-quality enclosures, we’re happy to tailor each structure to your specific requirements. Please get in touch to discuss your setup in more detail.

Small Animal Housing

What small animal housing do you offer?

We provide wooden rabbit housing with runs, catteries, and enclosures for various small animals. Our small animal housing is built from the same quality tanalised timber as our other products, providing a proper outdoor home that’s secure, weather-resistant, and long-lasting. Ideal for rabbits, guinea pigs, cats, and other small pets.

Do you build rabbit hutches?

No, we don’t build traditional rabbit hutches, as they are not suitable for meeting rabbits’ welfare needs. Instead, we design and build high-quality rabbit housing with integrated runs, giving rabbits the space and environment they need to display natural behaviours. Our enclosures provide a secure outdoor home with both sheltered and exercise areas. Built from tanalised timber for weather resistance and longevity, the interlocking tongue and groove construction offers excellent protection from the elements and predators. Made in the UK.

Garden Buildings

What garden buildings do you make?

We make garden sheds (apex and deluxe models), log stores, and playhouses. All garden buildings are constructed from tanalised tongue and groove cladding for long-lasting durability. The tanalising treatment protects against rot, fungal decay, and insect attack. We can also create bespoke garden buildings to your specifications. Local delivery is available on our garden buildings.

Materials & Quality

What materials do you use?

We build our structures from tanalised tongue and groove cladding. The tanalising treatment protects the timber from insect attack, rot and fungal decay. Interlocking boards provide a strong and sturdy structure. For dog runs, we use heavy duty galvanised dog run panels as standard. We source quality materials from UK suppliers to ensure lasting durability.

What is tanalised timber?

Tanalised timber is wood that is pressure treated with TanalithE. This protects the timber against insect attack, rot, and fungal decay. This treatment significantly extends the life of outdoor wooden structures. We use tanalised tongue and groove cladding for all our dog kennels, aviaries, and garden buildings, ensuring they stand for many years. Please note that the tanalising treatment does not waterproof the timber.

How long will my structure last?

A garden building or animal housing structure should last many years when properly maintained. Our tanalised timber construction is specifically treated to resist rot, fungal decay, and insect attack. The quality of materials we use, combined with proper construction techniques, ensures long-term durability. Regular maintenance like treating with wood preservative will further extend lifespan, as well as painting on a water repellent to prevent water ingress.

Do I need to treat the timber?

Our timber comes tanalised, which provides excellent initial protection against rot, decay and insect attack. However, we do recommend applying a quality treatment after installation—ideally one that includes a water repellent—to help prevent water ingress. Additional preservative treatments can also be applied over time to maintain the timber’s appearance and provide further protection against weathering. Regular maintenance will help extend the life of your structure and keep it looking its best for years to come.

Installation & Delivery

Is installation included?

Yes, we include free professional installation nationwide as part of our service. Our experienced installation team will expertly assemble your dog kennel, aviary or garden building on-site. Installation times largely depend on the product size, so if you need more information please get in touch. We ensure everything is properly constructed and ready to use.

How long does installation take?

Installation times can vary depending on the type and size of the structure, as well as how many installers are on site. Larger or more bespoke builds will naturally take longer than smaller, standard designs. We always aim to work efficiently while ensuring everything is properly constructed. For a more accurate timescale, we recommend asking at the time of ordering, and we’ll be happy to advise.

How do I prepare my site for installation?

Your site should be level, firm, and accessible for our installation team and delivery vehicle. The ground should be prepared and level before installation day. For larger structures, you may need a concrete base or paving slabs. We can provide specific site preparation guidance when you order. Our team will contact you before installation to confirm access and any specific requirements.

Do you deliver to Scotland and Wales?

Yes, we deliver nationwide across the UK including Scotland and Wales. Free professional installation is included regardless of location. There may be additional delivery charges depending on the specific location, these are charged by post code and can be found on our delivery info page. We’ll provide clear pricing including any delivery supplements when you order. Our installation team travels throughout the UK to ensure proper assembly.

Can I collect my order instead of having it delivered?

As we handcraft each structure and provide professional installation as part of our service, collection isn’t typically offered. Our products are built to professional specifications and benefit from expert assembly by our experienced team. The installation is included in the price, ensuring your structure is properly constructed. If you have specific requirements, please contact us to discuss.

Payment & Finance

Do you offer finance options?

Yes, we offer Buy Now Pay Later finance options to help spread the cost of your purchase. This makes it easier to invest in quality animal housing or garden buildings without paying the full amount upfront. Terms and conditions apply. Contact us or visit our website for more information about available finance options and eligibility.

What payment methods do you accept?

We accept various payment methods including online payments through our website shop, and finance options through our Buy Now Pay Later scheme. For bespoke orders or if you have specific payment requirements, please contact us directly to discuss arrangements. Terms and conditions apply to all payment methods.

What happens if I need to change my order?

If you need to make changes to your order, contact us as soon as possible. If we haven’t yet started manufacturing your custom-built structure, we can usually accommodate changes. Once production has begun, changes may not be possible or may incur additional costs. We’re a flexible, family-run business and will do our best to help with reasonable requests.

About Us

Who will I be dealing with?

The business is run by Ross and Sam (husband-and-wife) alongside a small, dedicated team. We’re a family-run company based in Newcastle-under-Lyme, combining hands-on craftsmanship with friendly, reliable customer service. Ross is a qualified joiner with over 20 years of experience in the industry and has designed all of our products. From initial enquiries and orders through to manufacturing and installation, every stage is supported by our team in the office, workshop and on-site—allowing us to maintain high standards while keeping a personal, approachable service.

What experience do you have with working animals?

Our understanding of working animals and rural life goes beyond the surface. We have deep roots in the countryside and hands-on experience with working dogs, game birds, and birds of prey. We’ve raised animals, helped behind the scenes on shoot days, and learned about various animals’ needs. This practical knowledge informs every structure we design.

Have you won any awards?

Yes, we’ve been awarded the Pet Product & Services Award for Best UK Wooden Animal Housing Manufacturer for two years in a row. This recognition reflects our commitment to quality craftsmanship, excellent customer service, and the superior durability of our handcrafted animal housing structures. We’re proud of these achievements and continue to maintain the highest standards.

Do you have customer reviews?

Yes, we have excellent customer reviews with a 5-star rating on Google based on 71 reviews. Customers consistently praise our quality craftsmanship, professional service, efficient installation, and the durability of our structures. You can read testimonials on our website or check our Google reviews to see what customers say about their experiences.

Can I visit your showroom?

Yes, we have display structures at our Staffordshire location where you can see examples of our work including dog kennels, aviaries and garden buildings. We recommend contacting us before visiting to arrange a convenient time and ensure the team is available to show you around and answer your questions. This allows you to see our quality craftsmanship first-hand.

Can I see examples of your work?

Yes, you can view our gallery on our website showing completed dog kennels, aviaries and garden buildings. We also have case studies showcasing specific projects, along with features shared on social media. Additionally, you can visit our showroom in Staffordshire to see examples in person. Our Google reviews and testimonials page feature photos from satisfied customers showing our structures in their homes.

Why Choose Us

What makes your products different from others?

Our products are handcrafted in the UK by Ross, a qualified joiner with over 20 years of experience. We use quality tanalised timber and heavy duty materials. We’re a family-run business with genuine understanding of working animals and rural life. We’ve won Best UK Wooden Animal Housing Manufacturer twice. Free nationwide installation is included. Every structure is built to high standards, not mass-produced.

Do you offer any guarantees?

We take pride in our workmanship and nothing other than high standards will leave our workshop. We use quality materials including tanalised timber and heavy duty galvanised panels. While specific warranty terms are provided with your purchase, our commitment to quality means we build structures designed to last many years. Contact us if you have any concerns about your structure.

Contact

How do I contact you?

You can contact us through our website contact form at gardenandanimalstructures.com, email us, or call us directly. Our friendly team is happy to answer questions, provide guidance on choosing the right product, discuss bespoke requirements, or take your order. We’re a family-run business based in Newcastle-under-Lyme, Staffordshire.

Ready to Order Your Handcrafted Structure?

Contact Garden & Animal Structures Today

Visit: gardenandanimalstructures.com

Newcastle-under-Lyme, Staffordshire

Dog Kennels • Aviaries • Rabbit Housing • Garden Buildings

Made in the UK • Nationwide Delivery • Free Installation

Customer Reviews

Don’t listen to us, listen to what our wonderful customers have to say about the work we do